Privacy

Privacy Policy

This page summarizes how BlueLogic handles information submitted through its website and provided in connection with its healthcare revenue recovery services.

Effective Date June 1, 2025
Last Updated April 16, 2026
Contact contact@bluelogic.health

1. Scope

BlueLogic provides healthcare contract analysis and revenue recovery services. This Privacy Policy applies to information submitted through the BlueLogic website and to information BlueLogic processes in the course of providing services to customers.

Customer-specific handling of protected health information may also be governed by service agreements, business associate agreements, and applicable law.

2. Information We Collect

  • Contact details and business information you submit through website forms or email.
  • Information needed to respond to inquiries, schedule demos, and evaluate service requests.
  • Customer data provided so BlueLogic can analyze payer contracts, claims, remittances, and related reimbursement activity.

3. How We Use Information

  • To respond to inquiries and communicate with prospective and current customers.
  • To provide BlueLogic's analytics, contract modeling, and revenue recovery services.
  • To maintain security, investigate issues, and meet legal, regulatory, and contractual obligations.

4. Healthcare Data and HIPAA

When BlueLogic handles protected health information on behalf of a healthcare customer, BlueLogic does so as a service provider and, where applicable, as a business associate.

  • Use and disclosure are limited to what is permitted by contract and law.
  • BlueLogic applies a minimum necessary approach to protected health information.
  • BlueLogic requires written business associate agreements where required.

5. Safeguards

BlueLogic maintains administrative, physical, and technical safeguards designed to protect sensitive information from unauthorized access, alteration, or disclosure.

  • Access is restricted to authorized personnel based on job responsibilities.
  • Systems are monitored with logging and audit controls.
  • Data is protected in transit and at rest using encryption and secure communication channels.

6. Retention and Complaints

BlueLogic retains required privacy and compliance documentation for at least six years from creation or last effective date, consistent with its compliance program.

Questions or complaints about privacy practices may be sent to BlueLogic at contact@bluelogic.health.

7. Changes to This Policy

BlueLogic may update this Privacy Policy from time to time. The current version will be posted on this page with an updated revision date.